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MonitoringMonitoring types

IMAP/POP Monitor

The IMAP/POP Monitor verifies that your mail server is reachable for clients. This is useful for detecting authentication and connectivity issues that impact inbox access.

How it works

  • We connect to your IMAP or POP endpoint and validate that the service responds.
  • If the server cannot be reached or does not respond in time, the check fails.

Configuration

Basic settings

  • Hostname: Hostname only, without protocol or path.
  • Port: Optional (commonly 143/993 for IMAP, 110/995 for POP).
  • Check interval and Timeout.
  • Status: active, maintenance, disabled.

Advanced settings

Protocol selection (IMAP vs POP) and other advanced options (e.g. encryption/auth requirements) can be configured via the monitor settings.

Monitoring locations

IMAP/POP checks run from our monitoring locations. You can restrict execution using Allowed Check Countries (monitor-level) or by using the customer-level defaults.

Port-only mode (no credentials)

By default (Check Mode: protocol), the monitor logs in to your IMAP or POP endpoint and validates the connection. Set Check Mode to tcp to skip authentication entirely. The monitor only opens a bare TCP connection to hostname:port, without an IMAP/POP handshake or login, and no credentials are required or stored. Use tcp mode when you only need to confirm the port is reachable.

Unlike SSH, SMTP, and FTP, IMAP/POP requires an explicit Port when Check Mode is tcp. Since there's no way to infer IMAP vs. POP without one, the monitor can't fall back to a protocol default port.

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