---
title: "Count Open Incidents"
description: "Returns the number of open, unacknowledged Incident Management incidents in your organization."
---

`GET /api/im/incidents/count`

Returns how many incidents are open **and** not yet acknowledged: status neither `resolved` nor `merged`, and no `acknowledgedAt`. This includes incidents that moved from `triggered` straight to `investigating`, `identified` or `monitoring` without an acknowledgement. Test incidents (`isTest: true`) are never counted. A single cheap count, meant for polling a badge or a wallboard; use [List Incidents](/api/incident-management/list-incidents) for anything filtered.

## Authentication

Any IM-eligible role (`admin`, `editor`, `responder`) or an organization-wide API token, see [Authentication](/api/incident-management#authentication). Incident Management must be enabled for the organization.

## Example (cURL)

```bash
curl -X GET "$BASE_URL/api/im/incidents/count" \
  -H "Authorization: Bearer $TOKEN" \
  -H "Accept: application/json"
```

## Response

```json
{
  "count": 4
}
```

## Common errors

- `401 Unauthorized` when not authenticated
- `403 Forbidden` (`customerScopedTokenForbidden`) when using a customer-scoped token
- `403 Forbidden` (`imAccessDenied`) when the session user has no IM-eligible role
- `403 Forbidden` (`imNotEnabled`) when Incident Management is not enabled for the organization